Uninstalling the Windows ADK 8.1 causes adksetup.exe to crash

During a recent ConfigMgr 1511 to 1606 site upgrade, we updated the Windows ADK for Windows 10 from version 1511 to version 1607 prior to upgrading the Primary Site server. Prior to performing this change, we found that the Windows ADK 8.1 was still installed on the Primary Site server and decided to uninstall it as only the Windows ADK for Windows 10 1607 is required.

During the removal process of the Windows ADK for Windows 8.1, adksetup.exe crashed during the uninstall of the Windows Preinstallation Environment component.

Windows ADK

Examining event viewer on the server showed the faulting application.

Event Viewer

Additionally, examining the ADK logs in the logged on user’s temp folder showed that the adksetup.exe errored with ‘failed to plan dependency actions to unregister package’

adklog 1024x230 - Uninstalling the Windows ADK 8.1 causes adksetup.exe to crash

Fortunately, the solution was fairly straight forward; reinstalling the Windows ADK 8.1 caused all installed components to re-register and after the process completed, we were able to successfully uninstall it!

Cheers

Sam

Sam Lewis

While Sam has a strong technical background in Systems Management and End User Computing, he also understands the business and commercial aspect of any engagement he is involved in. Sam’s clients are consistently happy, and typically single him out to be invited back for future engagements.

This Post Has 2 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *